PFERD returns concept
With the PFERD returns concept, you can process purchase returns quickly and easily.
Benefits at a glance:
- Maximum transparency.
- Easy handling.
- Lean processes on both sides.
- Designed for goodwill.
Key steps in brief:
Enter the details on your return shipment on our digital form. Please send the completed form to: email@example.com.
Return your purchase to:
August Rüggeberg GmbH & Co. KG
Wareneingang Tor 6
Please observe our purchase returns conditions:
- Goods must not be older than 90 days (from date of invoice).
- Only saleable goods in original packaging (as good as new condition).
- No custom-made/discontinued items.
- 25% returns deduction.
- Return only permitted when the value is above 300 SEK. Please contact Customer Service.
Questions on the PFERD returns concept
In addition to the contact points you are familiar with in Customer Service, the sales representatives and technical advisers, a team around purchase returns is available to answer your technical questions. Send us an email: firstname.lastname@example.org or ring us at 0856472310.